What do you need
a hand with?

Tell me about the setup you have and what is getting in the way. We can decide what needs assessing before agreeing the work.

Work out what you have, what is causing trouble and what needs doing next.

Editing problems, plugin conflicts and faults that need a closer look.

Shop faults, checkout problems and the connections an order relies on.

Agree who checks updates, backups and the journeys your website depends on.

Plan a website move with access, email, URLs and a rollback route in mind.

Check the access and backups available before choosing a recovery approach.

Move older IMAP mailboxes to Microsoft 365 and Exchange Online with an agreed handover.

First, understand
the problem.

We agree what needs investigating and what it will cost before paid work starts.

Tell me what is happening.
The website or email setup, the fault or move you need, and the impact on the business. Leave passwords and private records out of the first message.
We agree the assessment.
I confirm whether I can take it on, the access needed and the scope and cost of any investigation.
Choose the next step.
You get the findings and proposed work. We agree the repair, migration or maintenance arrangement, then check the result against that scope.

Send the website address or current email provider, and what needs sorting.
We agree the access and the work from there.